A Customer for Life Philosophy
Kinetix Connect (Pty) Ltd forms part of the Kinetix Group of companies, which comprises of: Kinetix Technologies, Enzayo Technologies & Kinetix Technology Rentals. Kinetix Connect (Pty) Ltd was established in 2014 as a fully compliant broad based BEE company with a focus toward the Telecommunications Sector. This adds Telecommunications to the Kinetix Group list of specialised services including: Telephony, Printing, Connectivity & Cloud Solutions that we have become synonymous for.
Kinetix Connect (Pty) Ltd specialises in Communication Solutions. We satisfy our clients’ voice and data communication needs, and we do it well. We pride ourselves with being positioned to enable companies, using certified technology offerings, to connect people both internally & externally in the most effective, efficient, affordable and innovative manner possible.
Strategic Alliances
To broaden our Service offering to our clients, Kinetix Connect (Pty) Ltd has also formed a strategic alliance with various Internet Service Providers. Both of these partners assist us with state of the art connectivity, data and voice solutions, that when matched with our Kinetix Connect (Pty) Ltd SLA are simply unbeatable.
Core Kinetix Values
Kinetix Connect (Pty) Ltd is proud to offer adaptable product bouquets in the dynamic Telecommunications industry. Cutting edge products & services come standard and in this offering we strive to fulfil our four core values.
- Service – A ‘customer for life’ philosophy makes service the single most important aspect of our business. Service levels dictate our industry-beating technician to customer ratio but also stimulate class leading response & connectivity times. Customer satisfaction is at the beating heart of our organization.
- Integrity – offering educated & informed solutions to benefit our customers’ business interest, builds trust & credibility. Building long-lasting relationships is integral to our ‘customer for life’ business ethic.
- Professionalism – long & stable relationships are not only built on superior service, but also how situations are handled when the inevitable hiccup occurs. We win customers with our competitive edge solutions but we retain customers thanks to our highly skilled & customer-focused staff. This is why we boast a high level of customer retention with proven year-on-year growth. You need complex, managed & integrated solutions – not just a telephone. We understand your needs.
- Value – Under promise & over deliver: our focused & scalable solutions provide value right from the outset. Over-and-above our regular service charges our clients benefit from reduced costs, streamlined processes, increased productivity and many more. We want our customers to not only feel loved by our team but also see value in the improved services we provide for your business.
The Kinetix Connect Mission
To satisfy our clients business needs by providing best-of-breed products with unsurpassed service levels. This approach not only nurtures long lasting relationships but also allows simultaneous business growth for both our clients & Kinetix Connect (Pty) Ltd. Our ongoing evolution further enhances an ability to offer cutting edge solutions & strategies.
To join the Kinetix Connect (Pty) Ltd family, call our offices today and let us demonstrate our core values & mission from the outset. We won’t let you down.